Refund Polices

Refund Policy – Ladies Bags

Thank you for shopping with us! We want you to be fully satisfied with your purchase.

Eligibility for Refund:
Refunds are only applicable under the following conditions:

You received a damaged or defective bag

You received the wrong product

Refund Request Time:
Customers must request a refund within 24 hours of receiving the order by contacting our support team with proof (images or video).

Non-Refundable Cases:

Change of mind after purchase                                                                                          color differences due to lighting or screen resolution

Used or damaged products by the customer

Refund Process:
Once your request is approved:

The product must be returned in original condition and packaging

After inspection, your refund will be processed

Refund Method:

For Cash on Delivery (COD) orders: Refund will be sent via bank transfer or mobile wallet (EasyPaisa/JazzCash)

For prepaid orders: Refund will be issued to the original payment method

Refund Time:
Refunds are processed within 5–7 business days after product inspection.

Shipping Charges:
Shipping charges are non-refundable, unless the mistake is from our side.

Contact Us:
For refund requests, please contact our support team with your order details.

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We appreciate your trust and are committed to providing you with the best shopping experience! 👜✨